Frequently Asked Questions

How do I know which products are right for my skin type?

Our lineup covers the basics most routines need — cleansing, hydration, targeted treatment, and color. Start with your Facial Wash for daily cleansing, then layer in the Bakuchiol & Retinol Serum if you're focused on texture and fine lines. If you're not sure where to start, message us and we'll help you build a simple routine.

What's the difference between your two Facial Wash products?

We offer variations to suit different skin needs and preferences — some are gentler for sensitive skin, others are formulated for deeper cleansing. Check each product page for the full ingredient list and skin-type recommendations, or reach out and we'll point you to the right one.

Is the Bakuchiol & Retinol Serum safe to use every day?

Bakuchiol is a gentler, plant-based alternative to traditional retinol, making this serum suitable for more frequent use than classic retinol products. That said, we recommend starting 2–3 times a week and gradually increasing usage as your skin adjusts. Always check the product packaging for specific usage instructions.

Can I use the Tinted Sunscreen as my daily moisturizer?

Yes — our Tinted Sunscreen is designed to combine sun protection with light coverage, so many customers use it as part of their everyday moisturizing step. For extra-dry skin, you may want to apply a hydrating layer underneath first.

How long does the Lip Tint or Magic Lip Oil last on the lips?

Wear time varies depending on the product, your lip prep, and daily activities like eating or drinking. The Lip Tint typically offers longer-lasting color, while the Magic Lip Oil is designed more for hydration with a sheer tint. For the best results, apply to clean, dry lips.

Are your products cruelty-free and made with safe ingredients?

We're committed to formulating with skin-safe, thoughtfully sourced ingredients. For specific certifications or ingredient questions on any product, check the product page or contact us directly — we're happy to share full details.

How should I store my skincare and lip products?

Keep products in a cool, dry place away from direct sunlight to preserve their texture and effectiveness. Oil-based products like the Magic Lip Oil are especially sensitive to heat, so avoid leaving them in hot cars or direct sun exposure.

What if a product doesn't work for my skin?

We want you to love what you buy. If something isn't working out, reach out to our support team within [X days] of purchase and we'll help you find a better fit or process a return per our return policy.